Frequently Asked Questions

What is CBD?

Cannibidiol is commonly known as CBD. It comes from the Cannabis Sativa Plant which hosts well over 100 chemical compounds called cannabinoids. Other common cannabinoids include but are not limited to THC (tetrahydracannibinol), CBN (cannabinol), CBDV (cannabidivarin), and CBG (cannabigerol).

What is a COA?

COA or Certificate of Analysis is a legal paper showing the results of the lab testing done by a third party on a specific product batch. The certificate allows consumers to make sure that a product is fully in line with how it is being marketed. Check out our COA.

Is CBD legal in the US?

CBD was legalized through a U.S. Farm Bill in 2018, which allowed for the commercial cultivation of hemp under certain regulations. While many states adopted accordingly, some states still have unfriendly CBD policies. Due to such differing regulations between locations, we are growing slowly, yet surely. We currently only serve Oklahoma, but check again soon for updates about our expansion.

CBD isolate vs. full spectrum?

How the cannabinoids are extracted from the Cannabis Sativa plant dictate if they are isolated alone (isolate) or if they contain more than one compound (full spectrum). Our products exclusively use high quality CBD isolate which allows for full control of the CBD dosage and keeps it completely THC free.

How to use AKROSS CBD salves?

Wash and clean skin in every area you intend to apply the CBD salve to. Start by scooping 1/4TSP of the product and massage thoroughly into your skin. Use more as needed to cover the entire affected area. Keep area clean until its fully absorbed.

If its your first time using this product: Spot check on a small area of skin before using in full. Discontinue use if rash occurs.

Does it get you high? Will you fail a drug test?

No, CBD is not psychoactive and will not produce a change in mental state.

No, there is 0% THC in our product as we only use CBD isolate in our products.

Why should I use CBD Topicals?

Using CBD in day to day living to helps smooth out that bodily discomfort and access your movement potential! Rub the CBD salve into a specific area to get the best results.

Disclaimer: AKROSS products are not intended to treat, cure, or diagnose any medical problem.

Shipping and Return Policy?

$3.99 Small Box
$4.99 Medium Box
$5.99 Large Box

All shipping comes with tracking which will be emailed to you after your products have been sent, usually within 5 days. Depending on the destination location and travel time, your package should arrive within 14 days of being shipped.

All sales are final. We do not offer refunds or returns. Should there be something wrong with your purchase, the shipping, packaging, or the product itself, please Contact Us for a full/partial order replacement or store credit.

More policy information can be found on our Shipping and Refund pages.

How will it affect me?

There is no definitive answer as each individual is unique and will have their own response. A person's age, weight, metabolism, physicality, lifestyle, genetics, the product type used, and the CBD concentration can all play a part in how someone feels when using CBD products.

Start with a small amount and patch test on skin before applying over a large area. Make sure to rub cream fully into the skin. Reapply to increase the dosage as needed.

Sensitivities?

Should you have any allergy concerns, please reach out to us to discuss your particular situation before placing any purchase.

Should you be sensitive to smells, consider using these methods to mitigate lingering odors:
1) using smallest amounts of product at a time
2) applying product in a well ventilated location
3) staying or walking in well ventilated areas after applying product
4) rubbing the product into the skin until fully absorbed and the area no longer glistens
5) keeping lid on jar when not actively removing product for use

Forgot the lid?

Should you ever find your jar without a lid on or perhaps with a poorly tightened lid, the product inside may start drying out. How dry it is will depend on how long it has been exposed to light and oxygen.

Warm water can be added -proportional to how dry it is - to reconstitute the product, bringing it to the desired texture. Blend/Mix together thoroughly and completely for best results.

Do not attempt if product has dried out enough to be hard or if the product is any color other than the expected aging process of white, cream, light yellow, or light brown.

Separated salve?

Should you find your salve has separated into a pool of oil on top of soft cream - Simply mix together using a clean stir stick or a clean finger. This is a natural separation and not one for concern. This separation can be exasperated if left in hot conditions.

Want to be a vendor?

We offer bulk wholesale purchasing and discounts on all our products. Contact Us to discuss details.

Still have questions?

If you couldn't find the answers you were looking for, please reach out through:

phone: 405-571-4010
email: info@shopAKROSS.com

Disclaimers and Warnings

  • These products are not for use or sale to persons under the age of 18.
  • These products are not intended to diagnose, treat, cure, or prevent any disease.
  • These products should be used only as directed on the label.
  • This product should not be used if you are pregnant or nursing.
  • Consult with a physician before use if you have a serious medical condition or use prescription medications.
  • All information presented here is not meant as a substitute for or alternative to information from health care practitioners.
  • These statements have not been evaluated by the Food and Drug Administration.

  • The views, thoughts, and opinions expressed in the reviews belong solely to the author, and are not those held by AKROSS LLC. Neither AKROSS LLC, nor its representatives are providing any medical advice, and none should be inferred, from any ideas, suggestions, testimonials or other information set forth on this website or in other materials provided over the phone or in email correspondence.
  • This disclaimer of liability applies to any damages or injury which may be perceived by you, the website user, to be caused by the information or services on this website, or by using this web site. 
  • All trademarks and copyrights are property of their respective owners.
  • By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site.
  • Before submitting any ARKOSS CBD product for testing, please contact us for additional information the lab doing the testing will need for fully accurate results. Without this additional information the test results will be inaccurate.